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What is physiotherapy?

Physiotherapy that gets you moving again

Physiotherapy helps restore movement and function when you are affected by injury, illness or disability. A physiotherapist works out what is causing your problem, then uses exercise, hands-on treatment and advice to help you recover and manage it yourself.

In the UK, “physiotherapist” is a protected title: everyone using it must be registered with the Health and Care Professions Council (HCPC).

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Ease pain

Living with ongoing pain is tiring, physically and mentally. We work out what is driving yours and give you a plan, combining treatment and exercise, to reduce it and keep it under control.

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Move with confidence

Stiffness, weakness or poor balance can make everyday tasks feel risky. Physiotherapy aims to restore your range of movement and strength so you can get back to the things you enjoy.

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Return to sport and activity

Whether you are sidelined by an injury or want to train without one, we build a rehabilitation programme that progresses you safely back to running, sport or the gym.

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Conditions we treat

What physiotherapy can help with

Our chartered physiotherapists assess and treat a wide range of problems affecting how you move. These are the main areas we work in. If you are not sure whether physiotherapy is right for your problem, call us on 020 8566 4113 and we will tell you honestly. See our full list of conditions we treat.

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Muscle, joint and sports injuries

Back and neck pain, sciatica, shoulder, knee and ankle problems, tendon pain, arthritis and sports injuries. This is most of what we see, and exercise-based rehabilitation is at the heart of it.

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Recovery after surgery or injury

Structured rehabilitation after orthopaedic surgery, such as a joint replacement or ligament repair, or after a fracture, to rebuild strength, movement and confidence.

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Neurological conditions

Support with movement, balance and everyday function if you are living with a condition such as stroke, multiple sclerosis or Parkinson's disease, working alongside your wider care team.

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Breathing and heart conditions

Breathing techniques and graded exercise to help you manage conditions such as asthma or COPD, and to rebuild fitness after a heart problem, alongside the care your GP or specialist team provides.

How we treat you

Registered, chartered physiotherapists with a full range of treatments

From older adults with stiff, painful joints to athletes with sports injuries, we build each treatment plan around your problem and your goals.

Physiotherapy

Shockwave therapy

Electrotherapy

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Physiotherapy

Hands-on and exercise-based physiotherapy is the core of what we do: joint mobilisation and manipulation, soft tissue massage, posture and movement retraining, and a progressive exercise programme you can carry on at home.

For most muscle and joint problems, exercise is the part of treatment with the strongest evidence. NICE describes therapeutic exercise as a core treatment for osteoarthritis, and for low back pain it advises using manual therapy only as part of a package that includes exercise. That is how we work.

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Shockwave therapy

We offer focused shockwave therapy for some long-standing tendon and heel problems, such as plantar fasciitis and Achilles tendinopathy, that have not settled with exercise-based treatment.

NICE has looked at shockwave therapy and found no major safety concerns, but says the evidence on how well it works is mixed, so we only use it alongside a rehabilitation programme. Read about shockwave therapy at CK Physio.

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Electrotherapy

Electrotherapy, such as TENS, uses mild electrical currents to stimulate nerves and muscles. The evidence varies by condition, and NICE advises against TENS and interferential therapy for low back pain, so we use electrotherapy selectively and always alongside exercise and hands-on treatment, never on its own. More about electrotherapy.

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How your treatment works

A treatment plan built around you, in four steps

Good physiotherapy starts with understanding your problem properly, so every course of treatment follows the same four steps.

1. Talk. We discuss your symptoms, your medical history and how the problem affects your everyday life and goals.

2. Assess. A thorough physical assessment of your movement, strength, flexibility and sensitivity, including checks for anything that needs a doctor rather than a physiotherapist.

3. Plan and treat. We explain what we think is going on and agree a plan with you, usually combining hands-on treatment, advice and an exercise programme you can do at home.

4. Review. We check your progress at each visit and adjust the plan, so you know when you are ready to manage on your own.

All our physiotherapists are members of the Chartered Society of Physiotherapy and registered with the Health and Care Professions Council (HCPC).

Prices, appointments and getting here

Physiotherapy at our Hanwell clinic

CK Physiotherapy is a chartered physiotherapy clinic at 57 Elthorne Avenue, Hanwell W7 2JY, in the London Borough of Ealing. We have been treating patients from Hanwell, Ealing and the surrounding area of West London since 2003. An initial assessment and treatment costs £80, and you do not need a GP referral to book.

This section covers what happens at your first appointment, what physiotherapy costs, how insurance and home visits work, when to see a doctor instead, and how to find us.

What happens at your first appointment?

Your first appointment lasts up to 45 minutes and includes a full assessment and, in most cases, your first treatment. We ask about your symptoms, medical history and goals, examine how you move, and explain what we think is causing the problem. Before you leave, we agree a plan with you and show you the first exercises to do at home.

Follow-up appointments last up to 30 minutes. How many you need depends on the problem and how it responds. We will give you our best estimate after the assessment and review it at every visit. Wear or bring comfortable clothing that lets us see and move the area being treated.

Physiotherapy prices

Physiotherapy at CK Physio costs £80 for an initial assessment and treatment and £65 for each follow-up session.

Initial assessment and treatment (up to 45 minutes) £80
Follow-up treatment (up to 30 minutes) £65
1-hour session £130
Home visit (by prior arrangement) £130
Sports massage (30 minutes) £65

These are self-pay fees from 1 July 2026, payable at each session. Our bookings page carries the live fee schedule and is always the most up-to-date source. Shockwave therapy is priced separately as a course: see shockwave therapy.

Insurance: CK Physiotherapy is recognised by BUPA, AXA PPP, WPA, Groupama and Life UK. Cover varies between policies, so please contact your insurer before your first appointment and bring your registration details and authorisation code.

Home visits

If you cannot easily travel to the clinic, a physiotherapist can come to you. We offer physiotherapy home visits in selected West London postcodes, by prior arrangement, at £130 per visit. Call us on 020 8566 4113 to check whether we cover your area.

When to see a doctor instead of a physiotherapist

Call 999 or go to A&E if you have back pain and any of these:

  • pain, tingling, weakness or numbness in both legs
  • loss of feeling around your genitals or anus
  • changes in your bladder or bowels, such as difficulty peeing, or peeing or pooing yourself
  • changes in sexual function or sensation
  • chest pain, or pain that started after a serious accident

Ask for an urgent GP appointment or contact NHS 111 if you have back pain and feel hot, cold, shivery or generally unwell, or the pain is severe, started suddenly or is getting worse quickly. See your GP if you have lost weight without trying. This follows the NHS guidance on back pain.

Getting to us from Ealing and Hanwell

Our clinic is at 57 Elthorne Avenue, Hanwell, London W7 2JY. The nearest bus stop, Elthorne Park Road, is about 100 metres away and is served by the E8 and 195. Routes 207, E3 and 483 stop at Church Road, the E2 at Hessel Road and the SL8 at Hanwell Broadway, each roughly 700–800 metres away. The nearest Underground stations are Boston Manor and Northfields, both on the Piccadilly line.

Street parking is available near the clinic. Permit restrictions apply from 9–10am and 2–3pm; if your appointment falls in those times, bring your car registration details and your physiotherapist can arrange a visitor permit for you.

We are open Monday to Thursday 8am–8pm, Friday 8am–6pm and Saturday 9am–12pm.

Physiotherapy: common questions

What is physiotherapy?

Physiotherapy helps restore movement and function when you are affected by injury, illness or disability. A physiotherapist assesses what is causing your problem and treats it with exercise, hands-on techniques and advice, so you can recover and manage it yourself. In the UK, physiotherapists must be registered with the Health and Care Professions Council (HCPC).

How much does physiotherapy cost at CK Physio?

An initial assessment and treatment costs £80 and follow-up sessions cost £65. A 1-hour session or a home visit costs £130. Fees are payable at each session unless you are covered by private medical insurance. Our bookings page carries the live fee schedule.

Do I need a GP referral for physiotherapy?

No. You can book private physiotherapy at CK Physio directly, without seeing your GP first. Some private insurers ask for a GP referral before they will authorise treatment, so check your policy if you are claiming. In many areas you can also refer yourself to NHS musculoskeletal (MSK) physiotherapy services, although waiting times vary.

Can I use my private health insurance?

Yes. CK Physiotherapy is recognised by BUPA, AXA PPP, WPA, Groupama and Life UK. Contact your insurer before your first appointment and bring your registration details and authorisation code.

Do you offer physiotherapy home visits?

Yes. We offer physiotherapy home visits in selected West London postcodes, by prior arrangement, at £130 per visit. Call us on 020 8566 4113 to check whether we cover your area.

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What our patients say

Patient stories that inspire us

A few words from patients about their physiotherapy at CK Physio. You can read more on our testimonials page.

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Hussain S
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I've been going to see Bryan off and on for a few years now, mainly back issues. If I followed his instructions, I would probably see him a lot less, but that’s on me! I have seen about 10 physios over the last 15 years, and Bryan is definitely in the top tier. Knows what he's doing, is very professional, and carries out proper treatment for the full session. CK Physiotherapy, as a whole, is very organised and very polite every time I call. Would recommend.

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Alton
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It is one of the best physios I have seen in my 10+ years of seeing physiotherapists at times. (private & public health). Angela was great, a true specialist, and knew her field of physiotherapy very, very well. I can't wait to get started on my rehab program and work with your support to return from injury!

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Paul Harty
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Michelle was excellent, very knowledgable. She identified my issues quickly and dealt with them over 4 sessions. I would fully recommend her. A really good experience and a real nice person to deal with.

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